Blistering Bette

Sugar and spice is always nice, but bitter is even better.

Thursday, September 07, 2006

Excuse me while my real life takes over.

time constraints are an inevitability in my line of work/study/existence. and i like it that way.

however, the imposition of ridiculous new voicemail features by my cell phone provider is good cause for me to take fifteen minutes out of my busy day to navigate the labyrinth of automated systems in desperate attempts to locate a real person at whom i can bitch. actually, i never really intend to bitch when i first dial -- i only want a lively debate in which things will hopefully swing a direction that will satisfy both parties -- but after being returned to the main menu and listening to the same "choose a language" prompt three times, i have no recourse but to get a little testy about the faceless conglomerate that is over-charging and now over-servicing me to no end.

communication and i have a love-hate relationship. as much as i crave the ability to toss out whatever assholery i want with the prospect of an eager audience and adore the notion of reaching someone halfway across the country at exactly the opportune moment of their purchasing condoms at rite-aid, there are times i wish everyone would either fuck off, or at least retreat far enough to let me relax a little without interruption.

and when i check my voicemail, i want to check my voicemail. i do not want to hear any special messages, about anything. i don't want to push the pound key twice to skip them. i really, really, don't want to be forced to listen to two solid minutes of advertisements before i get to the list of what the keys for saving and deleting voicemails have been changed to, because i am a creature of habit and i didn't want them changed in the first place. i also did not want to yell, "what is this shit?" in front of strangers in the parking lot when my voice messaging system chose to rebel. thanks to you, phone company, i'm stuck with it all.

what baffles me most about the entire situation is that after a tour through the cons of technology, when i finally got a real person over the line, i was informed that this is a standard feature that i can't opt out of. this marvel of modern technology is mine to curse at in parking lots each and every time i check my voicemail. is this why my monthly bill went up five dollars?

the delicious irony of course being that my reception cut out like mad through the entire conversation.

so, phone company, just because you can doesn't mean you should. i really don't care to hear about your rapidly mutiplying number of customers before i can find out what my brother wants this time, because after my service contract expires i am switching companies. can you hear me now?

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